Introducing MyWhitecoat

Look after your health with MyWhitecoat

MyWhitecoat takes your healthcare into your hands. Search, book, favourite and review providers, as well as being able to pay and claim for your healthcare services all in one app.

Payments & Claims
Pay & Claim

Securely pay & claim with your Medicare or Private Health Insurance* details

Pay for your healthcare at participating practices, all you have to do is ask to pay by MyWhitecoat after your appointment, and your provider will send a request to your phone.
Foreign Students & Skilled Workers

Studying or working in Australia?

Let us help you get settled. Add your OSHC or OSVC in MyWhitecoat and know that you’ll be covered in case anything happens.
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Search & Book appointments in-app

Find a provider that’s right for you

With over 325,000 healthcare providers to search and book with in MyWhitecoat, you’ll be sure to find one that fit’s your needs.

Search by Location

Find providers based on their location, modality or name. View their profiles and book appointments directly in-app.

Dynamic Filtering

Customise your search results based on a provider rating, proximity or even by their language spoken.

Review & Favourite

How was your healthcare experience?

Tell others about your healthcare experience by reviewing and saving your favourite providers for easy access in future.

Rate your experience

Find providers based on their location, modality or name. View their profiles and book appointments directly in-app.

Save your Favourites

Customise your search results based on a provider rating, proximity or even by their language spoken.

Download today!

Get started with MyWhitecoat

Download MyWhitecoat

MyWhitecoat is available for iOS and Android. You can download the app for free on either the App Store or Google Play Store.

Register your details

Create your MyWhitecoat account with your mobile number and password. Add your Private Health Insurance
(or OSHC), Medicare details and payment details to complete your account.

Start transacting

Once you’ve added your details you can start paying and claiming at participating providers. Find participating providers by searching the Whitecoat website, or using your MyWhitecoat app.

MyWhitecoat takes your healthcare into your hands. Search, book, favourite and review providers, as well as being able to pay and claim for your healthcare services all in one app.

Participating health funds

Am I covered?

MyWhitecoat takes your healthcare into your hands. Search, book, favourite and review providers, as well as being able to pay and claim for your healthcare services all in one app.

Frequently Asked Questions

  • What is MyWhitecoat?

    MyWhitecoat creates a fast, simple and secure way for you to search, book and pay for your chosen healthcare appointments. 

    You can use MyWhitecoat to find trusted healthcare professionals in your area, read reviews and book instantly, anywhere, anytime.

    MyWhitecoat also allows you to pay and claim against your health fund – without the pain of paperwork or waiting in line. 

    It’s fast, simple and secure and you can save your favourite practitioners in one easy to manage app.

  • How does it work?

    MyWhitecoat is a mobile app where you can search, book and pay for your chosen Healthcare Professional anywhere, anytime.  

    1. Find local practitioners and book instantly
      Find and book trusted health practitioners in your area at the touch of a button.
    2. Browse credible reviews & leave your own
      Read thousands of reviews and ratings, make confident decisions around your healthcare and leave your own review in return for benefits. 
    3. Pay and claim
      Pay for your appointments and claim against your health fund all from the app when you visit.
    4. Favourite & Review healthcare benefits
      Save your favourite practitioners in one easy to access place, review up to date healthcare benefits plus receive offers and updates direct to your inbox.

  • Is MyWhitecoat free?

    There is no cost for a patient to download and use MyWhitecoat, so you can search, book, review, pay and claim for no cost with the app.

  • How can I sign up to MyWhitecoat?

    To register with MyWhitecoat, all you need to do is download the app from the App Store or Android Play Store and register with your personal details, such as your name, date of birth and address to get started.

  • How do I add my health insurance to my MyWhitecoat account?

    With MyWhitecoat, you can link your Private Health Insurance details to your account so you can easily claim with your health fund with each appointment.

    When you register, we’ll ask you to add your health insurance details, or you can find this in the Settings section of the app. 

    Enter your policy number on the your health insurance card, your health fund name, the people that are on your policy and the policy expiry. In some cases, we’ll need your card number which you’ll find on the reverse of the card. 

    If you have more than one member on your health insurance policy, such as another family member, make sure that the individual reference numbers on the card match the names and order you put the details into MyWhitecoat to ensure your registration is correct.

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